Any products that fit in a box with dimensions of 550x400x360 mm. And even products, like natural cosmetics and dietary supplements that require the temperature regime of +2 to +4 during delivery and storage. This is something that no other delivery and delivery service can offer you.
How long the order is kept in storage?
Storage at the pick-up point – 5 days. On the 4th day, you will receive a notification if the customer did not pick up the order, so that you can notify him.
After that, the order is sent back to one of our distribution centres, and then to your warehouse.
What are the terms and cost of the refund?
The cost and terms of refunds are the same as for delivery to the address of the order pick-up point. Network operators ship products at their points every day, so we can ensure that the order can be returned as soon as possible, unlike competing services.
If the order is not delivered on time?
In the context of uninterrupted logistics of our service, this is almost impossible.
But if this happens, then a 10% discount is given for delivery costs.